Terms and Conditions for Gift Vouchers
§ 1 General
(1) The following voucher terms and conditions apply to the purchase and redemption of digital or physical gift vouchers purchased in our online shop at www.gilboard.de. The voucher terms and conditions are subject to the laws of the Federal Republic of Germany.
(2) Unless otherwise specified, the General Terms and Conditions (GTC) of Gilboard.de apply in addition to the voucher conditions.
In particular, the customer has the right to cancel in accordance with the cancellation policy. If the cancellation is made within the deadline, the voucher credit will be refunded using the same payment method that the customer used for the original transaction. Returns or exchanges are no longer possible after the cancellation period has expired.
(3) In the event of loss, theft or loss of data after purchase of the gift voucher, there is no claim against Gilboard.de for replacement or issuance of a new gift voucher. This risk is borne by the holder of the voucher.
§ 2 Purchase of the gift voucher
(1) Gift vouchers can be purchased in the online shop at www.gilboard.de . Gift vouchers are available with the following credits: 10, 25, 50, 100€. The amount cannot be freely chosen. A maximum of 5 gift vouchers per amount can be purchased per order.
(2) When purchasing a gift voucher, a discount code cannot be redeemed.
(3) After ordering, the customer will receive the digital gift voucher by email to the email address provided during the ordering process.
§ 3 Redemption of the gift voucher
(1) Gift vouchers can only be redeemed in the online shop at www.gilboard.de and are valid for the entire range of products offered. Gift vouchers cannot be redeemed for the purchase of additional gift vouchers.
(2) The voucher is redeemed by entering the voucher code in the “Discount code or voucher” field during the ordering process.
(3) There is no minimum order value. The voucher can be used until the credit is completely used up. The voucher is valid indefinitely.
(4) Multiple gift vouchers can be redeemed in one order. To do this, enter the codes one after the other in the "Discount code or voucher" field. The gift vouchers can be combined with a discount code. The respective discount conditions apply to the redemption of the discount code.
(5) If the balance of the gift voucher is not sufficient for the order, the purchase can be completed using another payment method available under the Terms and Conditions.
(6) It is not possible to subsequently redeem the gift voucher for orders already placed.
(7) The voucher can be redeemed for goods. The voucher balance cannot be paid out in cash or transferred to another gift voucher. The voucher balance also does not accrue interest.
(8) If payment is made exclusively with voucher credit, the corresponding amount will be refunded in the form of a voucher if an item or the entire order is returned. After a successful return, the customer will receive the amount in the form of a digital gift voucher.
(9) If the order was paid for with both voucher credit and another payment method, a refund of the voucher credit used will be made in the form of a digital gift voucher if an item or the entire order is returned. In this case, the original validity date of the voucher still applies. The amount paid with the other payment method will be refunded to the payment method used.
****************************************************************************************************
Conditions for discounts and bonuses
1 General
(1) The following conditions apply to purchase-related discounts and bonuses which Gilboard.de grants as part of various promotions and which are clearly designated as such. The conditions are subject to the law of the Federal Republic of Germany, excluding conflict of law rules.
(2) Purchase-related discounts are percentage or amount discounts that are granted to the customer under the conditions specified in the respective promotion in combination with an order using a discount code (discounts). Purchase-related bonuses are certain items that are granted by Gilboard.de as part of a promotion under the conditions specified in the respective promotion in combination with an order (bonuses). Purchase-related means that the discount or bonus is only granted when one or more items have been purchased.
(3) The discounts and bonuses can be valid for the entire range or for specific goods or product groups, whereby this is stated in the respective promotion. If "sale items" are excluded from a promotion, this means those items that are already reduced in the Gilboard.de online shop or for which Gilboard.de has already granted a price reduction. Discounts cannot be applied to shipping costs.
(4) The amount of the discount or the type of bonus, any minimum order value and the period of validity are specified in the respective promotion.
(5) A discount code is only valid once. Only one discount code can be redeemed per order. Gift vouchers can be combined with a discount code.
(6) A discount is redeemed by entering the discount code in the "Discount code or voucher" field during the ordering process. Extras, if applicable, are automatically added to the shopping cart during the order process and cannot be freely selected.
(7) It is not possible to subsequently redeem the discount code on orders already placed.
(8) If the group of participants in a promotion is limited (e.g. new customers or students), Gilboard.de will make this clear within the promotion. New customers within the meaning of these terms and conditions are those people who order from Gilboard.de for the first time.
(9) There will be no cash payment or interest on the corresponding balance of the discount or the value of the bonus.
2 discount with minimum order value
If a minimum order value applies to a discount and the customer exercises his right of cancellation or return for the entire order, the discount will expire. If the minimum order value is not met when ordering several items as a result of cancellation or return of individual items, the discount will not be applied and the customer will receive a refund for the returned goods minus the discount.
- 3 "Free Gift" campaign
(1) As part of “Free Gift” campaigns, customers receive an item specified by Gilboard.de as a bonus, provided that a minimum order value is reached when ordering.
(2) If the customer exercises his right of withdrawal or return for the entire order or to an extent that the minimum order value is not met, the additional item must also be returned.
3 newsletters
When signing up for the Gilboard.de newsletter for the first time, customers receive a one-time discount code for a 15% discount. After unsubscribing from the newsletter and signing up again, no further discount will be granted.
Gilboard.de I October 2024